This Privacy Policy ("Policy") has been prepared on behalf of the fa666 platform ("we", "our"). When you use fa666's website, mobile version, or any related services, you voluntarily share certain information with us. This Policy clearly explains how we collect that information, the purposes for which we use it, how long we retain it, and how we keep it secure.
By continuing to use fa666's services, you are considered to have accepted the terms of this Policy. If you have any questions, please contact us directly through the details provided below.
1What Information We Collect
fa666 collects two types of information: information you provide directly, and information generated automatically while you use the platform.
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (during the identity verification process)
- Payment information — bKash, Nagad, Rocket, or Upay account details
- Transaction history (deposits, withdrawals, and bonus usage)
- The content of your communications with the support team
1.2 Information Collected Automatically
- IP address and approximate geographic location
- Browser type, operating system, and device model
- Page visit times, session duration, and navigation patterns
- Data collected through cookies and similar tracking technologies
- Gaming behaviour — which games you played and for how long
2Purposes of Using Your Information
fa666 uses your information only for specific, fair, and lawful purposes. Below is a detailed breakdown of why we use your information:
2.1 Account Management and Identity Verification
We process your personal information to create and manage new accounts, to verify age (services are provided only to those aged 21 or above), and to confirm identity. This is essential to operating a secure platform.
2.2 Processing Financial Transactions
The necessary information is used to process deposits and withdrawals through Bangladesh's popular mobile banking services — bKash, Nagad, Rocket, and Upay.
2.3 Providing Customer Support
We use your information to resolve your issues and answer your questions via live chat or email. The support team is available to serve you 24 hours a day, 7 days a week (24/7).
2.4 Security and Fraud Prevention
Behavioural data is analysed to prevent unauthorised access, money laundering, and fraudulent activity. This is done in the interest of keeping all users' accounts secure.
2.5 Platform Improvement and User Experience
By analysing which games are most popular and which pages users spend the most time on, we improve fa666 and deliver an experience tailored to your preferences.
2.6 Responsible Gaming Monitoring
By monitoring your gaming behaviour, we can identify potentially risky patterns and offer assistance where needed. This is part of fa666's responsible gaming commitment.
3Information Sharing and Third Parties
fa666 does not sell, rent, or commercially distribute your personal information. However, information may be shared in the following limited circumstances:
- Payment Processing Partners: Limited information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay.
- Technology Service Providers: We work with trusted technology partners for secure server hosting, data analysis, and cybersecurity — strict confidentiality agreements are maintained with them.
- Legal Obligations: Information may be disclosed on the basis of a court order or a lawful request from a government authority.
- Fraud and Abuse Prevention: In cases of serious fraud or illegal activity, relevant authorities may be informed.
Any third-party partners we work with are contractually bound to ensure a standard of protection equivalent to this Privacy Policy.
4Cookies and Tracking Technologies
fa666 uses cookies and similar technologies to ensure the platform functions correctly and to improve the user experience.
4.1 Essential Cookies
Without these, the site cannot function properly. These cookies are essential for maintaining login sessions, form security, and security verification. These cookies cannot be disabled.
4.2 Functionality Cookies
These cookies are used to remember your preferred language, theme, or other settings, so you do not have to set them up again each time you return to the service.
4.3 Analytics Cookies
Information is collected about which parts of the site users spend the most time on and where issues arise, in order to improve the platform. This data is analysed in aggregated and anonymised form.
You can manage cookies through your browser settings, but disabling essential cookies may cause some features of the site to stop working.
5Data Security Measures
fa666 has implemented industry-standard technical and organisational measures to keep your information secure:
- SSL/TLS Encryption: All data transferred between the website and servers is secured with 256-bit SSL encryption.
- Data Encryption (at rest): Stored sensitive information is kept in an encrypted format.
- Access Controls: Only authorised staff can access your information, and only when there is a specific need to do so.
- Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in the platform.
- Two-Factor Authentication: An option is available to add an extra layer of security to your account.
- Secure Data Centres: Information is stored on physically secure servers.
6Data Retention Period
fa666 does not retain your personal information for longer than necessary. As a general policy:
- Information for active accounts is retained for as long as the account remains open.
- Even after an account is closed, certain information may be retained for a set period for legal and financial record-keeping purposes.
- Information required for investigating fraud or disputes is kept for the relevant duration.
- Once the set retention period has ended, information is securely deleted or anonymised.
7Your Rights
As a fa666 user, you have the following rights over your own information:
7.1 Right to Know
If you wish to know what information we are collecting and processing about you, we are obliged to inform you transparently.
7.2 Right to Correction
If any information in your account is incorrect or incomplete, you may request that it be corrected.
7.3 Right to Request Deletion
Where there is no legal or contractual obligation, you may request that your information be deleted. However, for as long as your account remains active and financial transactions continue, it is our responsibility to retain core information.
7.4 Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted, although this may prevent you from using some services.
7.5 Right to Portability
You may request a copy of your personal information in a structured, readable format.
To exercise these rights, please write to the support email listed below.
8Protection of Minors
fa666's services are for those aged 21 or above only. We do not knowingly collect information from minors. Age is verified at the time of account registration, and further proof may be requested in suspicious cases.
If we are informed that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account.
9Third-Party Links and Services
The fa666 platform may contain content from third-party game providers. These third parties have their own privacy policies, and fa666 is not responsible for their services. However, we only work with trusted and established service providers.
10Changes to the Policy
fa666 may update this Privacy Policy from time to time. Changes will be communicated to you in the following ways:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to your registered email.
- A notice about important changes may be shown when you log in to the platform.
If you continue using the service after a policy update, you will be considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.
11Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us using the details below: